Frequently asked questions
You can use our Shop by Vehicle tool by entering your year, make, and model, or check the tire size printed on your current tires or inside your driver’s side door jamb.
Only tires specifically for the vehicle selected will be shown in search results. From there you can select an Original Equipment replacement or a performance upgrade per the results shown. You can refine your search by selecting certain criteria from various categories. For example, if you prefer a certain brand or require a specific performance category, only those search results will be shown. From there you can read complete product descriptions and tire specs.

Yes—when you shop using the Shop by Vehicle tool, we only show tires that are compatible with your vehicle’s factory or optional sizes.
Since variations based on options or vehicle manufacturer changes may determine the Original Equipment tire size on your vehicle, always verify the size you are purchasing matches the tire size for your vehicle (usually found in the door jamb, glove box lid or gas cap door) or in the Owner's Manual. If you are unsure what size is installed on your vehicle, please confirm the size as listed on the tire sidewall before placing your order.
The load range (or load index) on a tire's sidewall helps identify its strength and ability to contain air pressure. Load ranges are identified in ascending alphabetical order for light truck/SUV tires (the further along the letter is in the alphabet, the stronger the tire and the greater amount of air pressure it can withstand and load it can carry). Read more in our tech article: How to Read Speed Rating, Load Index & Service Descriptions
When searching by vehicle, load ranges are shown in ascending alphabetical order. When you choose "recommended" you will see the load range(s) appropriate for your vehicle.
Check your tires' tread depths. When a winter / snow tire has worn to about 6/32", its ability to provide beneficial snow traction will start to diminish. While still legal at 2/32", a winter / snow tire has worn well past the depth where it provides beneficial snow traction.
Because run-flat tires are so good at masking the traditional loss-of-air symptoms that accompany a flat tire, they require a tire pressure monitoring system to alert the driver that they have lost air pressure. Without such a system, the driver (even an experienced driver) may not notice underinflation and may inadvertently cause additional tire damage by failing to inflate or repair the tire at the first opportunity.
Yes. But keep in mind that many times when a vehicle is equipped with run-flat tires from the factory, a spare tire is not included. Some drivers opt to carry a full-size spare or a space saver spare tire. Another option is to carry an emergency flat tire repair kit for temporary mobility in the event a tire is punctured.
Also note that when you first change from a run-flat to a non-run-flat tire, the installer will need run-flat capable equipment to remove the original tire.
If you were to put winter tires on only the front or rear of your vehicle, you would create a vehicle with a split personality.
Leading automobile manufacturers such as BMW, Mercedes-Benz, Honda, Nissan and Toyota recommend in their owner's manuals that you install four winter tires for winter driving. By installing four winter tires, you maintain the most balanced and controlled handling possible in all winter driving conditions. It is imperative to keep the same level of traction at all four corners of the car; otherwise, the full benefits of ABS or traction control systems will be lost.
We ship tires from high-turnover warehouse inventory. Most tires are typically less than 1–2 years old, which is standard across the tire industry.
Most orders ship within 1–2 business days. Delivery typically takes 2–5 business days, depending on your location and warehouse availability.
Yes. We offer free shipping on most tire orders within the continental United States unless otherwise noted.
Tracking details are emailed to you within 24–48 hours after your order ships.
Yes. During checkout, you can enter your installer’s address as the shipping destination.
First, check around your property and with neighbors or the installer. If you still can’t locate it, contact us within 48 hours, and we’ll assist with the carrier to resolve the issue.
Contact us as soon as possible after placing your order. If the order hasn’t shipped, we can usually cancel or modify it. Once shipped, it must follow our return policy.
We accept all major credit and debit cards, including:
Visa
Mastercard
American Express
Discover
Other secure checkout options shown at checkout
We will be updating more payment options as we go. Please watch out for the checkout page.
No. Financing or installment options are not available at this moment. We will be updating more payment options as we go. Please watch out for the checkout page.
Contact us within 48 hours of delivery with photos of the issue. We’ll arrange a replacement or return as quickly as possible.
Yes. Unused and unmounted tires may be returned within the return window, subject to our return policy and any applicable fees.
No. Tires that have been mounted, driven on, or installed cannot be returned.
We do not perform installations directly, but you can ship your tires to a local installer or tire shop for mounting.
No. Currently we are not selling Tire & Wheel packages. But please checkout from time to time as we update our inventory.
We regularly feature promotions and pass along eligible manufacturer rebates when available.
After purchase, follow the instructions provided on the rebate form. Most rebates are submitted directly to the manufacturer online or by mail.
You can reach us by:
Live chat
Contact form on our website
Our support team is available during regular business hours to assist you.